Privacy Policy

Effective Date: 19 July 2025

Welcome to Baton Rouge Cigar Festival. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://batonrougecigarfest.com/ and use our services, including any purchases made through Klarna or other payment providers.

1. Information We Collect

We may collect the following types of personal information from you:

  • Contact Details: Full name, email address, phone number, mailing address.

  • Order Information: Billing and shipping details, order history, payment method (processed securely via third-party providers like Klarna).

  • Technical Data: IP address, browser type, device information, referring/exit pages.

  • Cookies & Tracking: We use cookies and similar technologies to enhance your browsing experience and analyze website usage.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders and deliver your purchases

  • To provide customer support

  • To send you order updates and confirmations

  • To improve and personalize your user experience

  • To comply with legal obligations

  • To detect and prevent fraud or misuse of our services

3. Sharing Your Information

We only share your information with trusted third parties when necessary:

  • Payment Providers (such as Klarna) to process secure payments

  • Shipping and Fulfillment Partners to deliver your orders

  • Service Providers (e.g., website hosting, email marketing)

  • Legal Authorities when required by law

We do not sell, rent, or trade your personal data.

4. Klarna Payments

If you choose Klarna as your payment method, your personal data is shared with Klarna to assess your eligibility and offer you payment options. Klarna’s own privacy policy applies, which you can review at https://www.klarna.com/us/privacy/.

5. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Monitor site performance

  • Analyze traffic and user behavior

You can choose to disable cookies via your browser settings, though this may affect site functionality.

6. Your Rights

Depending on your location, you may have rights under privacy laws such as GDPR or CCPA, including:

  • Right to access the personal data we hold about you

  • Right to request correction or deletion

  • Right to object to or restrict processing

  • Right to withdraw consent at any time

To make a request, please contact us using the details below.

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

📧 Email: [email protected]
📞 Phone: 225-244-9076

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.